Privacy Policy

Section 1 — Who We Are

LumenIQ is a boutique AI product studio headquartered in Hilton Head Island, SC. This Privacy Policy applies to the marketing and portfolio website at lumeniq.ai and any contact or inquiry forms hosted on that domain.

LumenIQ's individual products — including VettIQ, OCNexus, COR Brief, Vitals-360, and TubeOnAI — each operate under their own privacy policies published on their respective domains. This policy does not govern those products.

Section 2 — Information We Collect

Information you provide: When you submit a contact or inquiry form on lumeniq.ai, we collect the information you enter: typically your name, email address, company name, and the message you send. We use this solely to respond to your inquiry.

Information collected automatically: Like most websites, lumeniq.ai collects standard server log data when you visit, including IP address, browser type, referring URL, and pages viewed. We may use analytics tools (such as Google Analytics or Plausible) to understand aggregate traffic patterns. We do not sell or share this data with third parties for advertising purposes.

Cookies: lumeniq.ai may set functional and analytics cookies. We do not use cookies for cross-site advertising or behavioral tracking. You can disable cookies in your browser settings; this will not affect your ability to browse the site.

Section 3 — How We Use Your Information

To respond to your inquiries and service requests. To understand how the site is used and improve its content. To comply with legal obligations. We do not use contact form submissions for unsolicited marketing. We will not add you to any mailing list without your explicit consent.

Section 4 — Third-Party Services

lumeniq.ai is hosted on Netlify. Contact form submissions may be processed through third-party form or email infrastructure. Each third-party service operates under its own privacy policy. We select vendors that meet reasonable data protection standards.

Links on lumeniq.ai to external product sites (vettiq.ai, ocnexus.dev, corbrief.com, vitals-360.com, tubeonai.com, covantex.com, esecuritel.com) are governed by those sites' respective privacy policies, not this one.

Section 5 — Data Retention and Security

We retain contact form submissions for as long as necessary to fulfill the purpose for which they were submitted, or as required by applicable law. We apply reasonable technical and organizational measures to protect data against unauthorized access, loss, or disclosure.

Section 6 — Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, contact us at hello@lumeniq.ai. We will respond within 30 days.

Section 7 — Children's Privacy

lumeniq.ai is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, contact us at hello@lumeniq.ai and we will delete it promptly.

Section 8 — Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of lumeniq.ai after changes are posted constitutes acceptance of the updated policy.

Section 9 — Contact

LumenIQ, Hilton Head Island, SC, hello@lumeniq.ai